Michelle Heeb, Principal at Forward Tilt, spoke of the process. “We met with the departments and everyone together, and then we individually met with them. David, Alan and our [design] team paired down the choices, storage components and the layouts. We made sure that everybody felt really good about their space, giving them the opportunity to choose their personal storage and whether they got a new chair. That buy-in was a really big factor in peoples’ excitement and enthusiasm for the space.”